We process and ship your order within 2 business days of confirming your order. Shipping time varies depending on the destination and logistics service provider. Generally, you can expect to receive your package within 7 business days of shipment. Please note that busy holiday seasons may cause longer shipping times.
Shipping Costs
Shipping costs vary depending on the weight and volume of your order and the destination. During checkout, you will be able to review and select the appropriate shipping method and corresponding costs.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number. With this tracking number, you can track the shipping status of your package in real time on the logistics service provider’s website.
Shipping to Different Regions
We currently only offer domestic shipping services. If you require international shipping services, please contact our customer service department directly for more information.
Shipping Issues
If your package has a problem during shipping, such as loss or damage, please contact our customer service department as soon as possible. We will assist you in resolving the problem and provide you with an alternative or refund as soon as possible.
Returns and Exchanges
For more information on returns and exchanges, please refer to our Returns and Exchanges page. Please make sure to follow our policies when returning or exchanging items to ensure a smooth process.
Contact Information
If you have any questions or need assistance with shipping, please feel free to contact us at:
Email: alexandramcginnis@sunriselightstor.com Phone: +1 520 231 8907 Thank you for choosing sunriselightstor.com, we look forward to serving you!
